Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days. Standard delivery within the continental U.S. takes 5–10 business days from the ship date. Alaska and Hawaii may require additional time. You will receive a tracking number by email once your order ships.
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover. All transactions are processed securely through our encrypted payment system.
Can I return a product?
Yes. Unused and unopened items may be returned within 30 days of delivery for a full refund. Items must be in their original packaging. Please review our full Returns & Refund Policy for details and instructions.
Do you ship internationally?
At this time, we ship within the United States only, including Alaska, Hawaii, and U.S. territories. We are evaluating international shipping options for the future.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and carrier information. Use the tracking number on the carrier’s website (USPS, UPS, or FedEx) to check the status of your delivery.
What if my order arrives damaged?
Contact us immediately with your order number and photos of the damage. We will coordinate with the carrier and arrange a replacement or full refund. Please keep all packaging materials until the claim is resolved.
Do you offer wholesale or bulk pricing?
For wholesale inquiries, please contact us directly at support@unitedsupplygoods.store with details about the products and quantities you’re interested in. We offer volume pricing on select items for qualified buyers.